Thank you for using Park! Your trust is important to us and we’re committed to protecting the privacy and
security of your personal information. The information that’s shared with us helps us to provide a great
experience with Park. We have a dedicated privacy team that’s committed to protecting all the personal
information we collect and help ensure that personal information is handled properly worldwide.
describes our privacy practices for all websites, platforms and services that link to it. Please read the
Platform”), it has the same definition as in our Terms of Service (“Terms”).
1.2 Data Controller
When this policy mentions “Park,” “we,” “us,” or “our,” it refers to the Park
- If your country of residence is the United States, the Data Controller is Park, Inc.
- If your country of residence is outside of the United States, the People’s Republic of China which for
Data Controller is Park Ireland UC (“Park Ireland”).
- If your country of residence is China, and you (a) book a Host Service located outside of China or (b)
create a Listing located outside of China, the Data Controller is Park Ireland for that transaction and
- If your country of residence is Japan, the Data Controller is Park Global Services Limited (“Park
GSL”), except where you book a Host Service located outside of Japan or create a Listing located outside
of Japan, in which case the Data Controller is Park Ireland for that transaction. Additionally, if you
reside in Japan, Park Ireland will be the Data Controller for all bookings confirmed prior to June 13,
2018 at 3PM UTC.
1.3 Applicability to Payments
Payments Terms of Service (“Payments Terms”). When using the Payment Services, you will be also providing
your information, including personal information, to one or more Park Payments entities, which will also
be the Data Controller (the "Payments Data Controller") of your information related to the Payment
Services, generally depending on your country of residence.
- If your country of residence is the United States, the Payments Data Controller is Park Payments, Inc.
(a subsidiary of Park, Inc.).
- If your country of residence is China, and you (a) book a Host Service located outside of China, or
(b) create a Listing located outside of China, or (c) book a Host Service in China with a Host who is
not a resident of China, the Payments Data Controller is Park Payments UK Ltd. (“Park Payments UK”) for
- If your country of residence is India, the Payments Data Controller is Park Payments India, except in
the following circumstances: - if you book a Host Service located outside of India; - if you create a
Listing outside of India, in which case, the Payments Data Controller is Park Payments UK.
Notwithstanding anything to the contrary in this clause, if you create a Listing in India, and: - accept
a booking from a Guest who is a resident of India, regardless of your country of residence, the Payments
Data Controller is Park Payments India; or - accept a booking from a Guest who is not a resident of
India, regardless of your country of residence, the Payments Data Controller is Park Payments UK.
- If your country of residence is Australia, the Payments Data Controller is Park Payments UK, except if
you book a Host Service located in or outside of Australia, which is confirmed after January 9, 2019 at
1:00 AM UTC, in which case, the Payments Data Controller is Park Payments Australia Pty. Ltd. (“Park
Payments Australia”) for that transaction.
- If your country of residence is in the European Union, the Payment Data Controller is Park Payments
UK. On or after March 25, 2019, any change of the Payment Data Controller to Park Payments Luxembourg
S.A., if any, will be notified to you at the time of checkout or by other appropriate means.
- If your country of residence is outside of the United States, China, India and Australia, the Payments
Data Controller is Park Payments UK.
If you change your country of residence, the Data Controller and/or Payments
Data Controller will be determined by your new country of residence as specified above, from the date on
which your country of residence changes. To this end the Data Controller and/or Payment Data Controller
that originally collected your personal information will need to transfer such personal information to the
new applicable Data Controller and/or Payments Data Controller due to the fact that such transfer is
necessary for the performance of the contractual relationship with you.
Please see the Contact Us section below for contact details of the Data
Controllers and Payments Data Controllers.
2. INFORMATION WE COLLECT
There are three general categories of information we collect.
2.1 Information You Give to Us.
2.1.1 Information that is necessary for the use of the Park Platform.
We ask for and collect the following personal information about you when you
use the Park Platform. This information is necessary for the adequate performance of the contract between
you and us and to allow us to comply with our legal obligations. Without it, we may not be able to provide
you with all the requested services.
Account Information.When you sign up for an Park Account, we require certain
information such as your first name, last name, email address, and date of birth.
Profile and Listing Information.To use certain features of the Park Platform (such as
booking or creating a Listing), we may ask you to provide additional information, which may include your
address, phone number, and a profile picture.
Identity Verification Information.To help create and maintain a trusted environment, we
may collect identity verification information (such as images of your government issued ID, passport,
national ID card, or driving license, as permitted by applicable laws) or other authentication
information. To learn more, see our Help Center article about providing identification on Park.
Payment InformationTo use certain features of the Park Platform (such as booking or
creating a Listing), we may require you to provide certain financial information (like your bank account
or credit card information) in order to facilitate the processing of payments (via Park Payments).
Communications with Park and other Members.When you communicate with Park or use the
Park Platform to communicate with other Members, we collect information about your communication and any
information you choose to provide.
You may choose to provide us with additional personal information in
order to obtain a better user experience when using Park Platform. This additional information will be
processed based on our legitimate interest or when applicable, your consent.